IBI Magazine

Topic

Operations

Clear Feedback

It would be amazing if every employee performed every task perfectly. But that’s not the reality anyone lives in. Managers have...

From Inventory Headache to Strategic Advantage

A well-run redemption operation is already baked into how most successful centers think about their arcade business. The challenge isn’t understanding...

Built for Leagues

Bowling has always been personal for Brad Peterson. He grew up in his family’s center, became a competitive bowler, and was...

A Tournament that Endures

Tournaments remain a steady force in competitive bowling. Across the country, players continue to participate, especially when events evolve to meet...

Become an Employee Magnet

If you run an entertainment center today, you’ve probably asked yourself some version of the same frustrating question: Where did all...

When a Crowd Turns Chaotic

It starts like any other night. Lanes are full. Music is up. Families are bowling.Then a group of teens walks in....

Outdated Hiring Strategy?

Hiring right now can feel like treading water. Two small businesses in the same market can have completely different staffing situations:...

Why Some Centers Sell and Others Sit

I get this question all the time: why do some centers sell quickly, while others sit on the market for months,...

When the Boss Burns Out

Running a busy center means carrying dozens of decisions every day. Staffing gaps, guest complaints, equipment issues, rising costs, and an...

From Selling to Reinvesting

By February 2025, the Munson family was preparing to close a chapter that had lasted nearly 60 years. Dan, Patty, Bob,...

Lighting control in a bowling center, from the DFX video

From League Night to Glow Bowling

A league wraps up at 5 p.m. Glow bowling starts at 6. Later, the bar fills up for a game while...

Charred small-town commercial building after a fire, with community volunteers gathered outside.

When a Beloved Center Burned

Coverage and Community Gave Hope