IBI Magazine

Topic

Operations

Crowds of families fill a beach-themed entertainment center on a busy opening weekend.

Riding an Unexpected Wave

When Demand Outpaced the Plan

Concept illustration of a glowing neural network and data streams above a bowling lane.

From Guesswork to Insight

How AI Is Changing the Way Centers Operate

Seniors and young adults bowl side by side on a busy league night at a neighborhood center.

In a League of Their Own

How a Nebraska Center Keeps Leagues Full

A stylish social venue where boutique bowling lanes anchor a lounge, cocktail bar and small arcade.

The Next Five Years

Where Savvy Operators Are Betting

A young mechanic repairs a vintage bowling pinsetter machine behind the lanes.

Keeping the Lanes Alive

Fixing Machines and Teaching the Next Generation

Young entrepreneur films a social media video on a smartphone inside a revived retro bowling center.

The Million Follower Proprietor

A Young, First-Time Proprietor Turns Two Shuttered Centers Into a Social Media Sensation

Video preview: Managing the Madness: Card System vs. Coin or Token

Managing the Madness: Card System vs. Coin or Token

Discover the advantages of transitioning from tokens to card systems in arcades with industry experts Adam Kleinhenz from Shaffer Distributing Company...

Video preview: Game Payouts and Ticket Markups

Game Payouts and Ticket Markups

Game payouts and ticket markups can be confusing, but getting them right is essential to running a profitable and guest-friendly game...

Upscale entertainment complex with boutique bowling lanes and an elegant dining area.

Bringing Big Dreams To Life

From Industry Newcomer to 45,000 Square Feet of Fun

Modern arcade floor with giant interactive screen games and a ride-on simulator.

How Modern Arcades Are Mixing Games and Attractions

When is a game no longer “just a game”? Is it when players break a sweat mid-session, or when a group...

Gleaming white pins on a clean pin deck beneath a modern string pinspotter as a bowler rolls a strike.

What Operators Want From Modern Pinsetters

We recently spoke to proprietors about QubicaAMF products. Here we share some of what they had to say about how EDGE...

Illustration of a manager balancing cost savings and customer happiness on a scale.

Cut Costs Without Negatively Impacting Customer Experience

We are all looking for ways to cut or reduce expenses without losing revenue or impacting the customer experience. Increasing your...